Privacy Policy
Last updated: May 26, 2026
NymixBot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform. By using NymixBot, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Account information: name, email address, and company details you provide during registration.
- Social media data: public page information, comment and message content processed through our AI services.
- Usage data: analytics on how you interact with our platform, including feature usage and performance metrics.
- Technical data: IP address, browser type, device information, and cookies for service optimization.
How We Use Your Data
- To provide and maintain our AI-powered auto-reply services for Facebook and Instagram.
- To train and improve our AI models for better response quality and accuracy.
- To personalize your experience and optimize service performance.
- To communicate with you about updates, security alerts, and support.
- To comply with legal obligations and protect our rights.
Data Security
- All data is encrypted in transit (TLS 1.3) and at rest using industry-standard AES-256 encryption.
- We implement strict access controls and regular security audits.
- Your social media tokens are stored encrypted and never shared with unauthorized parties.
- We maintain SOC 2 Type II compliance and perform penetration testing annually.
Third-Party Services
- We integrate with Meta (Facebook/Instagram) APIs to deliver our services.
- Payment processing is handled by Stripe; we do not store your payment card details.
- We may use cloud infrastructure providers (AWS, Google Cloud) for hosting.
- All third-party providers are vetted for security and privacy compliance.
Your Rights
- You have the right to access, correct, or delete your personal data at any time.
- You can export your data or request account deletion through your dashboard settings.
- You may opt out of non-essential communications via your account preferences.
- To exercise your rights, contact us at privacy@nymixbot.com.
Contact Us
- If you have any questions about this Privacy Policy, please contact us at privacy@nymixbot.com.
- NymixBot, Inc. — Data Protection Officer, 123 Innovation Drive, San Francisco, CA 94105.
- We will respond to all privacy-related inquiries within 48 hours.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this policy periodically for any changes.